In our services department, we seek to offer our clients the necessary technical support to keep your equipment in optimal conditions. For this purpose, we rely on a team of qualified technicians, a modern workshop, diagnosis tools and instruments, and service representatives worldwide.
Spare Parts and Accessories
We have a complete stock of parts, spare parts and accessories for all Riva equipment.
Full Technical Service
We rely on our highly qualified personnel in charge of the Technical Service Area for accurate diagnosis, repairs, and maintenance for our machines and accessories.
For the installation and correct functioning of the equipment, we perform calibration with high precision tools to ensure maximum production quality.
Validation and Qualification
Implementation of a comprehensive IQ-OQ validation protocol for the equipment, the validation manual, and the FAT and SAT documentation.